Support & Policies

Customer Service Contact

For any questions, support requests, or issues with the service, please contact us at:

We aim to respond to all inquiries within 1-2 business days. If your issue requires additional attention, we will provide status updates and escalate as needed.

Service Level Agreement

We strive to maintain 99% service availability, though no specific uptime guarantee is provided. If you encounter API rate limiting errors, contact support to discuss your usage requirements.

Billing Disputes

For any billing disputes, please contact us directly at the support email above so we can resolve the issue.

Cancellation Policy

You can cancel your subscription at any time. When you cancel, your subscription will remain active until the end of your current billing period. After that, you will be downgraded to the Free plan. To cancel your subscription, please use the subscription management link sent to your email or contact our support team.

Data Export

Users may request a copy of their account data by contacting support.

Governing Law

These policies are governed by Swedish law, consistent with our Terms of Service.